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Visitor Information

Frequently Asked Questions

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Visitor Information

Visitor Information for the Scenic Area

1. Be sure to purchase a ticket before entering the scenic area—each person needs one ticket. The ticket is valid only for the day of purchase. Please keep your ticket safe for inspection.
2. Climbing, picking flowers, plants, and trees, as well as trampling on lawns, are prohibited.
3. Prohibit littering and spitting indiscriminately.
4. Please cherish the resources and tourism facilities within the scenic area; do not carve, scratch, write, or deface them at will.
5. Pay attention to safety warning signs and staff reminders. Do not step over protective barriers, and do not climb the mountain slopes.
6. Please keep a close eye on elderly visitors and children within the scenic area to prevent accidents.
7. Entering the scenic area, smoking and open flames are strictly prohibited.
8. There are special discount policies for active-duty military personnel, seniors, students, and others. For details, please refer to the information boards at the ticket office.
9. To purchase discounted tickets, please present the relevant proof of eligibility. When entering the venue, be sure to show both the ticket and the proof simultaneously.
10. When visiting and touring, please observe order, avoid crowding or roughhousing, and be careful and cautious when going up or down stairs.
11. Be sure to keep your personal belongings safe and secure.
12. Pay attention to park signage and avoid visiting remote or dangerous areas.
13. In case of an emergency, please don't panic and follow the instructions of the staff.
14. If you have any questions, please call the customer service center’s complaint hotline. 400-845-1618 Or file a complaint at the scenic area office.
15. If you have any needs, please call the customer service center at [phone number]. 400-845-1618 Or ask for help from nearby staff.